How HyreHVAC works

Where does matching stand today?

Stated before the process rather than after it: our contractor matching is still being built. This is not an instant quote form, and nothing on this site will tell you it is.

What happens today is that a person reads your inquiry, answers your question, and tells you when we can introduce local HVAC companies in your area. Nothing is passed to a contractor unless you agree to it.

Everything else on this site works now and is free to use whether or not you ever submit anything: the research, the calculators and the incentive guides.

What are the five steps?

Five steps. Nothing here is automated in a way we have not described.

1. You work out what you are actually dealing with. Most people arrive with a symptom, not a diagnosis. The guides and calculators turn "it is not cooling" into a specific question: a leak, a sizing problem, an old system or a fault that needs measuring before anyone can price it.
2. You tell us what you need. Zip code, the equipment, the problem and your timeline. We ask for what is needed to route the inquiry sensibly and to let a company arrive informed, and we do not ask for things we have no use for.
3. A person reads it. An inquiry goes to a real inbox and a person reads it. There is no instant automated match, and describing one would be untrue.
4. We answer you, and tell you where the introductions stand. Contractor matching is still being built, so this is not an instant quote form. We answer your question and tell you when we can introduce HVAC companies in your area. Nothing goes to a contractor unless you agree.
5. You deal with the company directly. Quoting, diagnosis, scheduling and the contract are between you and the company. We are not a party to it. What we can do is tell you what a good quote contains before you read one.

What happens to my information?

Your inquiry is used to understand your project and to connect you with HVAC companies that can help with it. That is its purpose and that is its limit.

We do not sell your details as a marketing list, and we do not publish them. The privacy policy is the controlling document.

If you want your inquiry deleted, ask. It will be.

What does HyreHVAC not promise?

• Not a dispatch service. Submitting the form does not send anybody to your house. If you smell gas or a carbon monoxide alarm sounds, leave and call your gas utility or 911 from outside. For a failed system, call a local company, or (866) 582-8523 to talk to us.
• Not a guaranteed response time. We would rather publish none than publish one we cannot meet in a heat wave.
• Not an endorsement. Connecting you with a company is not a recommendation of it. See how we vet.
• Not a price. Any figure that matters comes from a company that has looked at your equipment. What we can do is help you judge the figure when it arrives.

What should I do before I submit anything?

An inquiry is more useful to you when you already know roughly what you are asking for, and these take a few minutes each.

• Check whether this is an emergency. Some situations should not wait for a form at all.
• Find the age of your system from the serial number. It changes the repair-or-replace question more than anything else.
• Test repair against replacement using your own quote rather than a national average.
• Check what incentives survive where you live before you assume a credit still exists.

I run an HVAC company. How does this work for me?

The supply side of this works differently and is described separately. See working with HyreHVAC, which sets out which commercial terms are settled and which are not, or go straight to the company application.